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- Deliver voice, email and chat-based technical support
- Conduct online demos and customer trainings
- Requirement gathering and analysis
- Respond to RFI requests and timely follow up with contacts
- Provide POC to leads
- Deliver accurate and timely solutions to customers
We are looking for specialists who are:
- Excellent in written and spoken English
- Having 6 months or more experience in client facing role
- Proficient in offering phone-based support to USA or UK customers
- Flexible to work in night shifts, and relocate
- Keen to learn new technologies
ManageEngine delivers real-time IT management tools that empower IT teams to meet the organizational needs for real-time services and support. Worldwide, established and emerging enterprises--including more than 60 percent of the Fortune 500--rely on ManageEngine products to ensure the optimal performance of their critical IT infrastructure, including networks, servers, applications, desktops and more. We operate across the globe with offices worldwide, including the United States, India, Singapore, Japan and China.
Click here to apply for this role. Visit www.manageengine.com to know more about us.