2010

www.zohocorp.com, www.manageengine.com, www.swissql.com, www.linuxmonitor.com and www.zoho.com are websites owned by ZOHO Corporation.

Our postal address is

Zoho Corporation
4900 Hopyard Road, Suite 310
Pleasanton, CA 94588, USA

We can be reached via e-mail at support@zohocorp.com, or you can reach Zoho Customer Support Services by telephone at +1 925 924 9500 and +1-888-720-9500 (Monday to Friday).

General

You can visit most areas of our websites without providing personal information. But at times we may request you to provide such information during downloads. At Zoho we respect your need for online privacy and protect any information that you may share with us, in an appropriate manner.

Information we collect

When you choose to download we may ask for your name, e-mail id and telephone number, and in case you wish to purchase products requiring payment, the payment will be processed by a reputed payment gateway service integrated with Zoho online store. Zoho will not access or store the credit card information except for the name and address of the cardholder and the last four digits of the credit card number, which will be used solely for processing payments. We collect information regarding the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone and operating system of visitors to our websites.

We use temporary and permanent cookies to enhance the experience on our websites. Temporary cookies will be removed from your computer each time you close your browser.

How we use Information

Your personal information such as name and email address is used to keep you informed about new products/versions/updates/service packs of Zoho products, upcoming events and changes in this privacy policy. If you do not wish to receive such newsletters, you can click on the unsubscribe link provided in the newsletter mail or contact us directly. You are not allowed to opt out from receiving information on versions/updates/service packs of Zoho products licensed by you.

Your Financial Information will not be stored by us and will be used solely for processing payments. Subject to your prior consent and where necessary for processing future payments, your financial information will be stored in encrypted form on secure servers of reputed Payment Gateway Service Provider.

We use Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone and operating system of visitors collected in our log files to analyze the trends, administer the websites, track visitor's movements and to improve our applications.

Unless requested by you to the contrary, we may publish your corporate name and logo in the customer lists on our websites, press releases, advertisements, brochures and other promotional materials.

We use cookies for enhancing the user experience on our websites. Once you close your browser, the temporary cookies simply terminate. No sensitive information is stored in the cookies.

Links from our websites

Some pages of our websites contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide personal information, without assuring yourselves of the privacy policies of other websites.

With whom we share Information

We have partners/affiliates/resellers for specific products or regions. We may share generic aggregated demographic information with our business partners/affiliates/ resellers and advertisers, which is not linked to any personal information that can identify any individual person. Your name and email address may occasionally be shared with our business partners/ affiliates/resellers in connection with our products and any use of your personal information by such business partners/ affiliates/resellers will be in accordance with this privacy policy.

How secure is your Information

We adopt appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information. Access to your personal information is restricted to our employees, and where applicable, contractors, business partners, affiliates and resellers who need to know such information in connection with our products and are bound by confidentiality obligations.

Your Choice in Information Use Providing contact information during download of evaluation versions of Zoho’s software products is not mandatory. You have to option not to provide such information. You may also choose not to receive newsletters at anytime by unsubscribing the service by clicking on the link provided in the newsletter mail or by contacting us. We will obtain your prior consent for use of your personal information in a manner different than the purpose for which it was collected or the purposes described in this privacy policy. In such cases we will offer you an effective way to opt out of the use of your personal information for those other purposes.

Updating and Removing Personal Information

If you wish to update your personal information, kindly contact Zoho Support Services at support@zohocorp.com. Such changes may take up to 48 hours to take effect.

Privacy Policy of Hosted Zoho Service

The Privacy Policy for online-hosted software service provided by Zoho (“Zoho Service”) is different from this privacy policy and is provided at http://zoho.com/privacy.html. You are advised to review the privacy policy for Zoho Service before subscribing to it.

Enforcement of Privacy Policy

We make every effort including periodic reviews to ensure that personal information provided by you is used in conformity with this privacy policy. If you have any concerns regarding our adherence to this policy or the manner in which personal information is used on our websites, kindly contact Zoho Customer Support Services at support@zohocorp.com. We will contact you to address your concerns and we will also co-operate with regulatory authorities in this regard.

Notification of Changes

Any changes to our privacy policy will be posted on our websites in order to keep you informed of any changes in nature of information collected and manner of collection, use and sharing of information. Any such change will not have retrospective effect. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by email and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at http://zohocorp.com/privacy.html periodically.

Privacy Policy of Hosted Zoho Services

The Privacy Policy for online-hosted software services provided by Zoho ("Zoho Services”) is different from this privacy policy and is provided at http://zoho.com/privacy.html. Before subscribing, you are advised to review the privacy policy for Zoho Services. "

END OF PRIVACY POLICY

If you have any questions or concerns regarding this privacy policy, please contact us at legal@zohocorp.com