ZOHO - Recruitment for Technical Support, Chennai - May 2021

Technical Support Engineer

Job Profile:

  • As a support engineer, you are responsible to handle phone calls,e-mails, technical chats and online web sessions with prospects and customers.
  • To be the face of the product by having excellent presentation, in-depth knowledge on products to assist in implementation and troubleshooting.
  • The ideal candidate should have excellent verbal and written communication skills, a strong customer focus with an ability to work well in a team and prioritize your workload.
  • Also ready to work for 24*5 shifts with outstanding customer handling skills.

Technical Support - Server & workstation management

  • Besides soft-skills, more credits goes to candidates having a good understanding on modern IT management, ITSM concepts, exposure in Microsoft OSs, basic networking concepts, knowledge in Windows OS/applications, end-point security, IT operations and support management applications.
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Note: Only shortlisted candidates will be contacted for an interview.

ZOHO recruits by itself, please stay away from any consultant that claims to place you in ZOHO

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